Australia fines Dell computers for misleading customers ⋆ cowboy Ron News Information

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Australia fines Dell computers for misleading customers

Robert Besser
16 Aug 2023, 21:50 GMT+10

Australia’s Federal Court has fined Dell Australia $6.46 million for misleading customers about discounts for add-on computer monitors on its website
After legal action was brought by the country’s competition regulator, Dell was found guilty by the Federal Court in June of misleading customers about the prices or discounts on add-on monitors
A spokesperson for Dell Australia said the company will be working “with impacted customers to provide appropriate refunds plus interest”

CANBERRA, Australia: Australia’s Federal Court has fined Dell Australia $6.46 million for misleading customers about discounts for add-on computer monitors on its website.

After legal action was brought by the country’s competition regulator, Dell was found guilty by the Federal Court in June of misleading customers about the prices or discounts on add-on monitors.

“This outcome sends a strong message to businesses that making false representations about prices or inflating discounts is a serious breach of consumer law and will attract substantial penalties,” said Liza Carver, commissioner of the Australian Competition and Consumer Commission, as quoted by Reuters.

In an interview with Reuters, a spokesperson for Dell Australia said the company will be working “with impacted customers to provide appropriate refunds plus interest and are taking steps to improve our pricing processes to ensure this sort of error does not happen again.”