The potentials and pitfalls of digital healthcare in the 21st Century

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The potentials and pitfalls of digital healthcare in the 21st Century

2022 CCHSR Lecture

Person using digital medical sphere 3D rendering, photo by sdecoret/Adobe Stock

sdecoret/Adobe Stock

Event Details

Date:Wednesday, 23rd November 2022
Time:12:30 p.m.–1:30 p.m.

How to Participate

This will be a virtual event. Register to receive a link to connect on 23rd November.



Digital technologies offer real potential to support the effective and efficient delivery of health and care, yet the promised benefits always seem just out of reach. “Digital transformation” is a stated ambition of the NHS at national, regional and local level, but what does this mean in practice, and how should we integrate technology into something that remains a fundamental interaction between human beings?

This lecture will explore what “digital healthcare” really means, and how a misunderstanding of the benefits that technology can and cannot achieve is preventing us from realising the full potential of digital development and innovation.


Professor Jonathan Benger CBE is Interim Chief Clinical Information Officer (CCIO) and Portfolio Lead for the Digital Citizen in the Transformation Directorate of NHS England. He was formerly Chief Medical Officer (CMO) of NHS Digital (2019-22), and National Clinical Director for Urgent and Emergency Care (2013-19).

In his clinical work, Jonathan is a Consultant in Emergency Medicine at the Bristol Royal Infirmary and also does regular shifts with the Great Western Air Ambulance, which he established as its first Medical Advisor between 2007 and 2011. He is also Professor of Emergency Care in the Faculty of Health and Applied Sciences at the University of the West of England, and a National Institute for Health Research (NIHR) Senior Investigator

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